Privacy Policy

Who we are

Our website address is: https://catalystcoaches.org.

Your Privacy

This privacy notice explains how Catalyst Coaches use and protect any personal information we collect from you when you use our services or visit our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy notice

What information do we collect about you?

We may collect personal information about you when you use our services or visit our website, including:

  • Your name, email address and phone number
  • Information about your business or professional interests
  • Information about your computer or mobile device, such as your IP address, browser type and version, and operating system
  • Information about how you use our website, such as the pages you visit and the links you click. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  
  • Information you disclose to us during our coaching and mentoring or consultancy sessions
  • Feedback you provide on our services

How do we use your information?

We use your personal information to:

  • Provide you with the services you have requested
  • Respond to your inquiries and requests
  • Send you marketing and promotional materials about our services that we think may be of interest to you
  • Improve our services and website by analysing how they are used
  • We may also use your personal information to comply with legal and regulatory requirements.

Our commitment to your privacy extends to the careful handling of any records related to coaching and mentoring or consultancy sessions. All session records are kept strictly confidential and are used solely for the purpose of enhancing the coaching experience, tracking progress, and ensuring the delivery of personalised and effective coaching strategies.

These records are securely stored and are only accessible to your coach/mentor/ consultant. Clients have the right to access their own records upon request and can rest assured that their privacy and confidentiality are of utmost importance to us.

 

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies.  These are for your convenience so that you do not have to fill in your details again when you leave another comment.  These cookies will last for one year.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your information with?

We may share your personal information with third-party service providers who help us to provide our services, such as email marketing providers or payment processors. We require these providers to use your personal information only to provide the services we have engaged them for.

We may also share your personal information with law enforcement or other government agencies when required by law or to protect our rights, property or safety.

Visitor comments may be checked through an automated spam detection service.

How do we protect your information?

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.

 

Contact us

If you have any questions or concerns about this privacy notice or our use of your personal information, please contact us at info@catalystcoaches.org.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our business practices or legal requirements. We will post any changes on our website and, if the changes are significant, we will provide a more prominent notice.

How long do we keep your information?

We keep your personal information for as long as necessary to provide the services you have requested or as required by law. We will hold your session records for up to two years. Once we no longer need your personal information, we will securely dispose of it.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct any inaccuracies in your personal information
  • Request that we delete your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Object to the processing of your personal information
  • Request that we restrict the processing of your personal information
  • Request that we provide your personal information in a structured, commonly used and machine-readable format.
  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

Contact us

If you have any questions or concerns about this privacy notice or our use of your personal information, please contact us at info@catalystcoaches.org, or filling out the contract form below.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our business practices or legal requirements. We will post any changes on our website and, if the changes are significant, we will provide a more prominent notice.